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14th May 2024


I was expecting a long wait rang at 8am straight to a call back queue place of 30 yet less that half hour an hour a call back and explained the problem to reception wasn't urgent but pain relief needed as hospital had left me in need of advice and explanation to the findings of months of tests and I was given an appointment for 11.30 that day feel that I was listened too and receptionist did care to help me asap

Suggested improvements
Keep employing and training your staff to the standard they have of recent weeks

Experience
Involvement
Cleanliness
Staff
Appointment