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Although when I called for an appointment it said I was over 30 in the queue, I wasn't waiting that long. The receptionist who took the call was friendly, helpful, took details about my daughter and booked an appointment for my daughter later that day. The phone call with the receptionist was less than 5 minutes. The doctor saw us on time, was friendly and listened to my 11 year old. She also gave her the choice of tablet or syrup medication and the choice of pharmacy. I must say this is a very efficient, friendly, warm and professional medical practice. Thank you to you all.