Share review of Langham Place Surgery

Langham Place Surgery 2024-04-24 Person 4 5 0

Sometimes the queue is far too long when you are 8th or 9th in a queue to make an appointment. Then not always an appointment available so ring back next day only quite often to be told sorry no available appointment today this is extremely upsetting and frustrating for patients. Would be much easier for the patients and also help cut down the sometimes long queues when ringing surgery if more pre-bookable appointments could be made. Once an appointment is made I think all staff that I have had contact with have been polite courteous and very helpful.

May be find a better appointment system as when ringing for an appointment when not well to be in a long queue or to be told no appointment available can often make you feel worse and be quite depressing.