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Kintbury Surgery
2015-03-02
Person
4
5
0
Written by a patient
Written by a patient 2nd March 2015
The surgery is overall good with helpful doctors. But it does not seem to be well managed from the top. Letters from consultants often take too long to be acted upon and medications often take more than the two days stipulated. My great annoyance is when I travel to the surgery to get medications and one item out of six is not available. Why cannot they text to save me a journey of some miles. The receptionists vary. Some are very helpful but other are often very obstructive. Overall I feel that more management is required. It would make a good surgery excellent.