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Kings Heath Practice
2020-01-20
Person
1
5
0
Written by a patient
Written by a patient 20th January 2020
Absolutely the worst "medical centre" ever. The reception staff are beyond rude. They have absolutely no medical training whatsoever yet they are happy to talk over you and are patronising and abrasive when you ask why,every week, your repeat prescription has not been sent to nominated pharmacy.Again and again. Reception staff definitely need to understand that we contact you because we are unwell, as patients.We should not have to feel that we are an inconvenience, not should our privacy be compromised by staff discussing us openly from behind the reception desk.