Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,856 reviews

Reviews

Recommend
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Page 28 of 290
 
15th August 2022


Beat doctors, very knowledgeable and helpful.

Suggested improvements
I hope the receptionist could be friendlier.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th August 2022


Not always easy to get an appointment when the students are on campus but otherwise no problem. Great that you can specify online if you want face-to-face or telephone appointment, receptionists are always very helpful, polite and friendly. Although I usually see Dr O’Byrne all of the other doctors I have seen at the surgery are very approachable and professional.

Suggested improvements
Sometimes need a double appointment and can’t do this online. Car parking is a bit of a pain but that is not the fault of the surgery!

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th August 2022


The whole staff are always polite friendly and helpful

Suggested improvements
I think the standard nhs Covid message should be now removed from the answering m/c and the volume of Dr. O’Byrne’s message should be increased.

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th August 2022


The best doctors I’ve seen in a long while, Thank you so much for your help

Suggested improvements
More online booking and telephone consultations

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th August 2022


Always great care and you can always see someone. Everyone is lovely from reception to the doctors to the nurses.

Suggested improvements
No

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 28 of 290

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb