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Jessop Medical Practice
2017-03-01
Person
1
5
0
Written by a patient
Written by a patient 1st March 2017
needed repeat medication, website failed as usual, unfriendly and difficult to use and never works anyway. Called the surgery to ask for medication, can't have it despite telling the reception that I need these I can't even get a call back until next Monday!! Offered the opportunity of getting up every morning to call at 7:30 to be told no appointments are available. staff are no doubt in a difficult position and trying to operate a failing process but could be a lot nicer when doing it. Customer care and service should still apply to doctors reception staff.