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Written by a patient
9th March 2017


Phoned, as I have done on many occasions to book an appointment. Appointment waiting times are always at least a weeks wait. The big issue with this Health Centre however is the reception staff. They are the first point of contact for the Health Centre and on every time I have had contact with them, they have been nothing but rude, belligerent and extremely unhelpful. Something as trivial as picking up a phone and politely asking a few question to make an appointment seems to be the biggest hardship to them. I honestly dread making the call to them, not something a person who looking for help should be thinking.

Recommend
Involvement
Cleanliness
Staff
Appointment