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Written by a patient
27th April 2020


You ask about recommending the practice as if there were a choice. As it has been explained to me more than once, I don't have the option of going elsewhere. The receptionists are extremely helpful when they can be but, in a disconcerting number of cases, processes and procedures prevent them from being. I only seek an appointment when I believe it is absolutely necessary and am happy to accept a telephone consultation when appropriate but it is difficult to obtain either. I have developed the habit of submitting prescription requests sufficiently in advance to allow for administrative errors or pharmacy out-of-stocks (both happen with disconcerting regularity) but you have now taken to post-dating prescriptions until the 'last minute'. Peace of mind is as important as physical health to me but it is difficult to achieve in my dealings with Holmes Chapel Health Centre.

Recommend
Involvement
Cleanliness
Staff
Appointment