Report this review of Hersham Surgery
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Hersham Surgery
2024-02-15
Person
2
5
0
15th February 2024
The Admin staff are helpful as they can be. It is extremely hard to get an appointment with certain staff. I rang to get an appointment with the diabetic nurse and a B12 for my mother but was told that she only works three days a week and she only can see her between 1 and 1:40pm which is impossible as that is when my mum has carers coming in to prepare her lunch and it is impossible to rearrange the carers times for my elderly mother. I then asked if she could come in the morning but they said no that was the only time slot they could offer. Then I asked if they could come to her home to see her, no because she isn't housebound. It doesn't seem to matter that she is partially sighted and had limited mobility now. Do nurses only work part time now, why aren't there any appointments available in the afternoon after 4pm when I am home from work to bring her. Especially as I already take so much tome off work for all her other appointments.
Suggested improvements
Employ staff to work until 6pm