Herne Hill Road Medical Practice 2016-04-26 Person 5 5 0

I cannot commend the receptionists at HHR medical practice enough for the care they showed to me when I arrived at their door, desperate to see a doctor at short notice one Friday afternoon. I had been suffering terribly with a virus for a number of days and was getting progressively worse. Contacting them was a long shot, I was new to the area and hadn't even registered with the practice yet and yet they registered me urgently and arranged for a doctor to see me within the hour. The noticed that I was struggling in the waiting room and got me some water and were extremely kind and understanding throughout. They really went above and beyond to help me. When I saw the doctor, he was just lovely and was able to give me a prescription and put my mind at rest with minimum fuss. I am so glad that I joined them! My husband then signed up too and only this morning was seen by a doctor about an on-going problem. Other GPs had fobbed him off with tablets to manage the symptoms (which haven't been getting any better) but today, the GP at HHR medical took the time to listen and has now referred him for some exploratory tests to get to the root cause of the problem. Everything seems to be done more thoroughly at this practice. Five stars from us! Kind regards, D O'Reilly & N Grant.