Henfield Medical Centre

Henfield Medical Centre 2022-09-29 Person 5 5 0

Special clinic set up for COVID & Flu vaccination. Worked brilliantly with very minimal waiting and performed very efficiently and pleasantly.

No improvement need.

Henfield Medical Centre 2022-09-29 Person 5 5 0

Excellent nothing

Nothing

Henfield Medical Centre 2022-09-29 Person 5 5 0

I find that all members of staff are always helpful and their best when booking appointments

Nothing

Henfield Medical Centre 2022-09-29 Person 5 5 0

I have no complaints at all, the telephone was answered almost immediately, the appointment made and and the blood test was as expected. I haven’t even got a bruise! Well done Henfield Medical Centre.

With this particular appointment, nothing, it was most satisfactory.

Henfield Medical Centre 2022-09-29 Person 4 5 0

Although there are many telephone lines only one person actually answers the calls. Therefore it is not unusual to be 18 in the call queue and when you get down to number I you can get cut off!! Then you have tojoin the queue again. That could mean you have been on hold for over 2 hours.

Have more than one person answering the telephone. It would be good to see a doctor especially your own doctor from time to time. All you can see is the triage nurse but although the are ok it's your own doctor that knows your medical history!