Henfield Medical Centre

Henfield Medical Centre 2024-05-16 Person 4 5 0

Can wait on phone for long time

To be told about urine sample

Henfield Medical Centre 2024-05-16 Person 4 5 0

I was sent my appointment and fortunately could attend the one given!

I felt sorry for the member of staff who treated me because the room we were in looked like a dumping ground for equipment. It was unlike other rooms I have been to previously which are usually uncluttered, business like and “medical”! The member of staff was brilliant however and all credit to her.

Henfield Medical Centre 2024-05-15 Person 4 5 0

Treatment by Kim Pool was first class. Very pleased. .

Nothing.

Henfield Medical Centre 2024-05-15 Person 4 5 0

Solely relating to the blood test. Unusually painful. Needle too deep to start with Quite large bruising from blood leakage That said nurse was professional.

More care in taking bloods

Henfield Medical Centre 2024-05-15 Person 3 5 0

Very difficult to get an appointment. I could not get an appointment to see a doctor for 2 weeks and had to phone back a week later. Managed to get an appointment in 2 weeks so a total of 4 weeks. My friend in Scotland rang for an appointment at 2pm at her practice and got one for 5pm the same day. I do not approve of the receptionist asking why you need a doctors appointment! I understand that it may be useful eg another practitioner may be indicated but I know that generally this is unpopular . Also, I have asked 4 times at reception to reset my password for the medical centre website and, although each time it has been given, it never works!

More doctors needed to cope with a growing population. Waiting 4 weeks for an appointment is unacceptable