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Written by a patient
20th February 2015


Hawkinge Health Centre has, until the last year, offered a superb service - good access to appointments, great GPs, nurses and receptionists. Unfortunately, we've lost our trusted and established GPs (through retirement/illness) and now some Doctors who, although perfectly pleasant, don't understand and are difficult to understand. My family and friends don't trust the GP care in Hawkinge as a result. The nurses and receptionists continue to be excellent and we have some great locums, but everyone I speak to in Hawkinge complains about the same issue - the new Drs don't understand and are difficult to understand. I don't have a problem with Drs whose first language is not English, but if it gets in the way of good quality medical care, it is a problem. This needs addressing and no one seems willing to speak out for fear of sounding racist. It's a language issue, not a racial one.

Recommend
Involvement
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Appointment