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16th December 2021


I ring from 8am and rarely get through. Then when I do their is no appointments or triage calls left for the day. Its very annoying when you try again the next day and it's the same thing.

Suggested improvements
I think they need more people answering the calls. They all have access to the computer. I don't like having to tell the receptionist why I am calling, so for appointments it might be better if the ones that work in the admin offices were to book the appointments.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment