Hanscombe House Surgery

52A St Andrew Street, Hertford, England, SG14 1JA
2 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
9th May 2022


Im writing this review as on numerous occasions ive been spoken to by the receptionist staff so poorly and rudely. Its so upsetting trying to get your queries across and being spoken to in this manner with no respect, i call up for help not this treatment. When you ask for them to speak to you a bit nicer they get ruder. Its such a shame that the receptionist staff/prescription people let down the surgery in this way.

Suggested improvements
Please speak to the receptionist staff about this as this is extremely upsetting. I dread having to call them.

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th February 2022


I was completely satisfied with my care. There was NO hassles to get an appointment. The staff were very polite and helpful.

Suggested improvements
N/A - the service was completely satisfactory.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Hanscombe House Surgery: http://iwgc.net/eccxk