Share review of Greensand Health Centre

Greensand Health Centre 2014-11-17 Person 3 5 0

It is very difficult in phoning for an appointment, by about 09:00hrs an automated voice advises that ALL appointments have gone for the day. The team are working under tremendous pressure in a building that is too small. It is worrying when so many well liked staff leave in a very short period, it makes us wonder what is wrong, if anything. We have found that if "just cause" we are always able to get an urgent appointment on the day. The staff list on the web site is incorrect, I am advised there are now 3 part time female doctors and 1 part time male locum doctor. It is impossible to get an appointment with the same doctor treating a particular ailment, we have to accept an appointment with whoever is available, that could include a registrar. All the staff (except one) at the surgery do try and give 100%, are very polite and very helpful. Perhaps a larger premises, more facilities and combined surgeries with access to more doctors would be the answer for the areas covered by the 2 surgeries in Coxheath. We have been with surgery for approx 40+ years, they have looked after us to the best of there abilities in an out of date surgery. Thanks to EVERYONE at the surgery.