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Great Bentley Surgery
2018-02-21
Person
5
5
0
Written by a patient
Written by a patient 21st February 2018
My 6 week old son developed a cough overnight which was worrying, I phoned the surgery at 9am and due to his age was immediately offered an appointment 20 minutes later. I seen Dr Pontikas who was very caring and checked him over fully. He never once made me feel like I was wasting his time. Tonight. A week after our visit, my son developed a high temperature, i phoned the surgery at 6 pm and within 5 minutes was again talking to Dr Pontikas, he reassured me and gave advise. I then received a call 2 hours later, well after surgery hours from Dr Pontikas to make sure my son was ok. As a nurse myself with daily contact with most other surgerys around the area I know this service is rarely found else where. We are so lucky to have the surgery and all those who work in it within our village.