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Gosberton Medical Centre
2022-04-04
Person
3
5
0
4th April 2022
- I had to wait 55 minutes after my appointment time, to be seen by the doctor (although the check in screen had said that he was running 13 minutes behind)
- I then had to wait a further 20 minutes for my prescription, of just one box of tablets.
- On the phone the doctor had told me just to take Ibruprofen, for a long standing problem, but then told me that it would be useless, at my face to face appointment.
- The doctor was incredibly slow at typing in my details on the computer and didn’t really seem to know what to write.
- The text service asking for reviews does not accept replies ; the message number given for replies came up as ‘service not activated on network’ and this review section of the website is now coming up with a different doctor to the one that I saw!
Suggested improvements
-Sort out waiting times.
-Train the doctors in faster typing.
- Have a more user friendly review process, that allows me to review the doctor that I actually saw, rather than someone else! - See notes on next review page.