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Gosberton Medical Centre 2017-11-16 Person 1 5 0

Good Afternoon, Over the year i have contacted the medical centre twice both times have been extremely negative. I have been at this surgery my entire life and today i have registered elsewhere. The receptionist was rude, talked over me and gave me no chance to explain. I gave my name and address when i spoke with her and then Kathy asked rather venomously it again after not listening the first time. I do feel she realized that her tone was unpleasant but offered no apology. Today i asked a simple question about blood and i was told to go the hospital and pay. Today at my work location we had an emergency a guest that required blood, i simply asked if they new my blood type as i have had blood taken there before. I was trying to help to save someones life to only be meet with abrupt, rudeness not giving me chance to explain. Kathy stated she had been at the surgery 12 years so she knows but i do feel she needs more training especially showing empathy in such a role. I am very disappointed to be leaving when i have received great care with Dr Wiscome and Nurse Sarah. i thank them for the help over the past 30 years.