Share review of Gosberton Medical Centre
Tweet
Share
Gosberton Medical Centre
2017-05-18
Person
1
5
0
Written by a patient
Written by a patient 18th May 2017
After being with the surgery my entire life today I registered elsewhere. After calling reception I was treated very unfairly. Staff was rude not even offering for a call back list, talking over me so I could not explain. Offering false advice saying I would be dealt with quickly then spoke to the Dr after calling back at a time convenient for them. After speaking to the Dr I believe leaving the practice the end of May, he told me to go private and not willing to help. Does anyone have a spare 5 thousand when I pay taxes and UK citizen? exactly not the every day person. Spite not even asking for mediation just a provisional appointment with a specialist after 1 year of suffering and taking many many other routes before asking to see a see a specialist is disgusting. I'm outraged to be treated with such little care and consideration. Spite the condition being in my family history to be told to go private was the last straw when I've very clearly distressed and need help that's why I called. No words can comprehend how disgusted and angry I am. if you want to be treated fairly with modesty, integrity and respect do no attend this surgery. I now travel over 30 minutes to get to a surgery.
1st June 2017
Response from Gosberton Medical Centre
Thank you for leaving your feedback of your experience with the Practice. You refer to speaking with a Doctor "leaving the Practice at the end of May. The only Doctor we have had leave the Practice, left at the end of March 2017. We have not had the opportunity of speaking with you as to your concerns as they have not been previously been made aware to us formally or otherwise. We take all feedback, positive and negative, very seriously so we can learn from it to either ensure we can maintain good service or improve poor service. If you would like to discuss your issues with the Practice Manager so we can investigate your concerns, please contact Simon Walsh on 01775 840204.