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Glenfield Surgery
2017-10-26
Person
1
5
0
Written by a patient
Written by a patient 26th October 2017
The surgery takes the view that you have nothing better to do than schedule your life around their requirements and have no understanding of how difficult it is for many of us to meet them. Two trips to the surgery are required to get a simple repeat prescription - one to take the printed form from reception and place it in a box, and the second to collect it two days later. Phone calls are no longer accepted for this. Also when I recently had a very personal problem, I was informed I could not make an appointment with a doctor unless I told the receptionist my problem. As I was not prepared to do this, I then had to travel miles out of my way to access an alternative provider. Doctors, if you are not dead before you get to see them, vary from poor to very good.