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Glebe House Surgery
2019-04-26
Person
2
5
0
Written by a patient
Written by a patient 26th April 2019
My recent experience of the issue of prescriptions has been appalling. The request was submitted on time via reception. An error was made and one item was left off the request. I discovered this mistake on the same day that the request was made by checking the order on the new on-line system. I ordered the missing item there and then. I then went to collect the two orders from the pharmacy. Only one was available, the second one had not been signed off by the GP. After 3 visits I now have a fourth visit to make to collect a paper prescription from the surgery and deliver it to the pharmacy of dispensing.