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Frinton Road Surgery
2019-05-10
Person
2
5
0
Written by a patient
Written by a patient 10th May 2019
When your repeat prescription is submitted in ample time and you only get Seven items instead of Thirteen after several calls to the ' Hub' still nothing happens ( you are not even phoned back like the message says WITHIN 2 WORKING DAYS and then as a last resort you try to make an appointment to see a doctor and the operator tells you " no it's sorted out and it's been sent to the chemist" only to find out that at 18.30 pm by the chemist that they have received nothing and the surgury is closed, what do you do.
The medication that I take is vital as I have had three heart attacks and a damaged sciatic nerve and are in constant pain and the medication can only be stopped by the doctor, what can you do. Problems arise month after month recently and one tends to blame the chemist but they can only give you what the surgery says or sends over on the computer . On Saturday evening when I take my last supply of tablets I will have to go to the hospital and try and get more for Sunday and after that, what do you do, we'll start again of course that is if you are still sane enough and if your not ' What can you do.