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Written by a patient
17th October 2017


I had my first experience of the new phone system for appointments this week. The introduction from Dr Cureton was clear and concise, and everything that followed worked like clockwork. I spoke to reception and outlined my problem. They promised a Doctor would ring me back to discuss my situation and within two hours I had spoken to a GP who was familiar with my case, was given a same day appointment, and found myself in her surgery. All within two hours. She explained my issue and the treatment that was appropriate. . An hour later I was seen by a nurse, who provided the necessary bandages. A further programme was set out to inspect the wound and replace the bandages. Followed by further supporting tests. We have been with the Practice since 1975, and the care we have received has been outstanding. We are very lucky, particularly as in my case (at 80) my last twenty years have been difficult with two severe illnesses.

Recommend
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