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Forge Road Surgery
2018-10-17
Person
0
5
0
Written by a patient
Written by a patient 17th October 2018
This Surgery is a farce, needs complete restructure and to realise people are ringing because they’re unwell. Receptionist doesn’t give a damn to be honest and it would be better speaking to a robot. Don’t bother trying to get an appointment it’s like playing the lottery. I have various medical issues and telling the receptionist what’s wrong on the day for her to make a decision whether I can see a GP is ludicrous she has no idea how this illness could be affecting my health condition. Need a Surgery that works for the patients not the staff who are too busy in the back with their own issues. We need urgent help from Betsi Cadwallader here. I hope they see this post