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Fitzalan Medical Centre
2023-11-02
Person
1
5
0
2nd November 2023
I had an appointment in the summer and on reflection all og m answers were not right. I would like to see Ms.Gache again but have found it near on impossible especially the phone. She asked me to see another lady who was exactly the opposite and I came away in tears. She had neither heard of blood pressure or diabetes and given my medical history I have been left out in the cold. I now know what rge hospitals say nobody wants to try to listen or understand. It was lefy if blood pressure climbs self medicate, I wonder,
Suggested improvements
Direct patients to the correct people. Triage in my opinion a faiure. Paracetamol regardless of the dose is not the answer.