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Fell Tower Medical Centre
2015-09-18
Person
1
5
0
Written by a patient
Written by a patient 18th September 2015
I have been with this practice for 10 years and the reception staff have never been overly polite, usally to be busy to care about you or anyone else, on this particular occasion, however, i felt the attitude used by one of the recption staff was entirley un called for and disrespectful to say the least. I only went in to collect a prescription for my mother, who had just been discharged from hospital and was unable to leave the house, the receptionist was rude and unhelpful and when i told her my mother had been told that it would be ready in 20 minutes she all but called me a liar! I was furious and will be putting a formal complaint in abput her!!