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Fallowfield Medical Centre 2021-05-01 Person 0 5 0

One of the worst practice I ever been dealing with. The receptionists are so rude, disrespectful and the worst are liar. They are not helpful at all and keep arguing over appointment. With corona pandemic they took an advantage of the situation so not willing to work and have it as an excuse all time. I get an injection on the doorstep rather than in the clinic which is totally unacceptable and not professional. The new receptionists need to learn how customer service practice first.

On the top the receptionists need to be trained properly on customer service. Need to be honest and respectful when dealing with patients rather than keep arguing and then making false reports against the patient to get away with their mistakes. They have to be responsible when it comes to dealing with the general public or NOT WORKING with the public at all.