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Elmdene Surgery
2019-03-04
Person
2
5
0
Written by a patient
Written by a patient 4th March 2019
You can never get an appointment for the receptionists are rude and verging offensive if I’m being honest , I sadly miscarried 4 weeks ago and was told by the hospital that my results would come to the doctor and then I could have further check up there . I’ve called the doctors for the last 2 weeks both occasions have been told to explain what happened twice after already explaining my loss one receptionist said what did you say you lost what whilst shouting and then when I said can you just look at my notes and you will see if you can’t hear me then said “yeah your results are back but doctor ain’t got round to looking at them yet” so rang back 4 days later and was told after explaining AGAIN if I was a prompt response got to the hospital and the woman has a tone . If been through enough the results are quite critical and there just not empathy at all . Shocking