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Written by a patient
21st September 2020


Clean practise and a couple of really good GPs who give great care. However, massively let down by receptionists being incredibly rude and on power trips. No one ever answers the phones, nigh on impossible to get an appointment. Very degrading to beg for help and have access to urgent care and be spoken to so rudely all the time.

Suggested improvements
Have a word with the receptionists about tact and basic manners!

Experience
Involvement
Cleanliness
Staff
Appointment