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17th December 2021


I Called for appointment. Told to ring after 10am as it wasn't urgent. Rang next day after 10am to be told no appts to ring Monday at 8am. Appalling situation. I can't order medication until I have a review and I can't have a review until I get an appt which when I ring at 8am the triage say its not urgent so ring after 10am. Unbelievable.

Suggested improvements
Given an appt for my medicines to be reviewed.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment