Report this review of East Croydon Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
East Croydon Medical Centre
2020-11-16
Person
2
5
0
Written by a carer
Written by a carer 16th November 2020
I would like to stress this is a review about the Croydon GP Hub based here, not the GP surgery. Daughter had abscess removal under general anaesthetic last month, was told it would need repacking every 48 hours probably for a few weeks. GP currently under COVID restrictions so could only oblige with one appointment every two weeks or so, so went to walk in centre instead. This was fine for the first three weeks or so after which they refused to treat me daughter any more saying she had been there too many times! We did explain the GP situation every time she went but they still kicked her out. They also had the cheek to say she was using too many resources - by which they meant dressings. Shot them straight down in flames over that as every time we provided our own supplies. Typical though to bring it all back to money. Can't speak highly enough of the nursing staff there were great but the way this place is managed is ridiculous.
Suggested improvements
Treat the patients that need treating rather than trying to slim your patient list down. Also we realise there is such a thing as COVID-19 but a patient waiting area should still be provided - at present patients are asked to wait outside on the street.