Report this review of Dunsville Medical Centre
If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.
Dunsville Medical Centre
2021-07-07
Person
1
5
0
7th July 2021
During lockdown I fully understand the difficulties GPs have faced however same day call back appointments have been impossible for me to make. I am a teacher often with no one to cover while I take a call and cannot take an entire day of work in the hope that I may possibly get a call back on that day! The call backs need to at least be available after a certain time or even the option of a time slot system. A particular receptionist can be extremely rude with a huge lack of compassion or understanding. I literally have no way of accessing a gp appointment during term time and therefore have left several issues untreated.
Suggested improvements
Telephone appointment system. Rude receptionist needs training on how to speak to people. Talks to you like you should know better, have had better customer service from McDonald’s.