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8th May 2024


If you go into the surgery and try to make an appointment with a doctor, you are told you will have to go back home and phone in. The time spent waiting to be “YOU ARE NUMBER ONE IN THE QUEUE” is very frustrating. I will not do it.

Suggested improvements
You could make sure patients know who their Primary doctor is, it would make for a lot less nervousness.I think my doctor is Dr French, a man extruding confidence you will be listened to. Mail and messages about me go to a Dr Kochar whom I have never seen or spoken to, although it is my understanding she the wife/partner or Dr French.

Experience
Involvement
Cleanliness
Staff
Appointment