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Dr D J Warden & Partners
2024-05-03
Person
4
5
0
3rd May 2024
I guess my frustration is the narrow window of opportunity of successfully getting through to make an appt. I’m sure you must hear this all the time. And I suspect everyone else must say you hear this all the time.
Added to my circumstance is my lack of hearing. I cannot do anything while trying to call or being on hold and when waiting for the phone to ring, again, I can’t even put it on my pocket as I will not hear it.
Totally personal to me of course and not your fault, it’s just how it is but from trying to get through until waiting for a phone call pretty much wastes a day for me.
Suggested improvements
Just a more efficient way of making an appt