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Written by a patient
19th March 2015


Great experience today. I had to have a little minor surgery and have been dealt with from the start very professionally. Originally saw Dr York-Barber who diagnosed in late January, I had an appointment date set by early Feb for today and the surgery took about 15 mins from start to finish. With the amount of people waiting I was expecting to be delayed and expecting the worst , however maybe a couple of minutes late was called by a nurse who took me through to the treatment room and made me feel comfortable. Dr Botting turned up within a couple of minutes and after explained the procedure started work. Anaesthetic was surprisingly fast, surgery was painless, all was explained whilst work was carried out and finally it was all over, stitched up, steri strips applied, plastered and on my way. Now 10 hours later, I'm at home, still no pain and very impressed. Thanks

1st April 2015
Response from Dr Botting & Partners

Thank you for taking time to let the team know about your recent primary care and minor surgery experiences, both delivered here at Glebe Road Surgery. Feedback received from our service users is regularly reviewed and discussed by the Partners and extended practice team as a way of ensuring customer satisfaction levels are maintained and, wherever possible, improved upon. Annalisa Jarvis Practice Manager

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