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Written by a patient
5th December 2018


I had a recent appointment with Dr Cogan Hooijenga to discuss and ongoing medical condition. To say she was disinterested is an understatement. She struggled to even make eye contact with me and didn’t listen when I was telling her how I was feeling. After a very brief examination she basically told me that there was nothing she could do and stared at me until I left. Made me feel totally insignificant and hasn’t addressed my problems at all. In the past I have attended and been seen by Dr Crowe who couldn’t be more helpful or understanding. Completely different experience and a lovely person to deal with. I would recommend waiting to see her if it’s not an emergency. Reception staff are usually very helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment