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Written by a patient
24th July 2018


Getting an appointment is like competing in an obscure game show. You have to ring the surgery after noon. If the appointments are 'all taken' (they will be) you have to ring again the next day after noon. Repeat until you win the appointment lottery. Because of work, I had to ring at 1 pm, which I did for many days in a row. There was never an appointment. The guy on the phone told me the appointments were for 'two to three weeks', so if I was to secure an appointment on the 24th July, I would be booking from the '31st onward'. That's a week, not two to three weeks. I couldn't understand it at all.

Recommend
Involvement
Cleanliness
Staff
Appointment