Reviews
Friendly.
Understood my symptoms, empathy.
Open late.
I cannot think of any improvement.
I was dealt with courtesy and active.
Ignored by reception staff for 5 mins. No eye contact with staff. Generally not particularly helpful.
We are sorry this was your experience. We are currently looking at staff training for reception and hope your next encounter will be more positive.
Good.
I was at the appointment time.
My injection was often without fuss.
The nurse was flexible in fixing the next appointment.
Could be improved.
All the nurses calenders should be available for booking 2015 appointments. I also have encouraged this problem in past years.
Extremely polite and helpful nurse. Antibacterial gels around surgery would be useful for patients.
Thank you.
Resources
Short link to review Derby Medical Centre: http://iwgc.net/ecakd