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Written by a patient
29th January 2015


Nothing has really changed in all my 40 years of visiting surgeries. The experience is still 'dark ages' and one still gets the impression that consultations are all rather experimental - "...try this and we'll see how it goes..." For the life of me I can't see why surgeries in major conurbations can't/don't offer a better service. The contrast in style between this doctor's surgery and the dentist's surgery (also in Epsom) is stark - the dentist's surgery is bright, modern, colourful with current magazines on display and the doctor's surgery is the opposite. Can the NHS not even afford a lick of paint? Having said all that my doctor is attentive and helpful, it's just the overall experience that could be (a lot) better.

Recommend
Involvement
Cleanliness
Staff
Appointment