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Written by a patient
1st February 2017


Absolutely diabolical, over the last few years myself, and my family have had a number of issues with Delapre Medical centre (both Whitefields surgery (since the takeover) and Delapre). The latest is just another example of extremely poor patient care. Very rude GP who failed to notice a very severe infection which even I could spot myself. Although they eventually gave some antibiotics, they were sure it wasn't infected though, the Dr's in A&E pretty much laughed at what was given and the fact they'd failed to notice it was quite clearly very infected. (The A&E trip made after lots of pus began to leak out of the area that 'wasn't infected') This led to a hospital admittion that potentially could have been avoided had appropriate care and advice been provided at the time. I think this time a proper complaint will have to be made. As an NHS worker myself it's not something i want to do as I understand the pressures on services but this is just one too many failings for my family now.

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