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17th August 2022


When we first moved here this surgery were brilliant. Doctors great but now it's utterly terrible. The reception staff are rude and unhelpful. I don't want to discuss what's wrong with them and then get told "unless you tell me you cant have an appointment". Also the reception staff make sure they get their family / friends appointments hence why there are none left when you ring up

Suggested improvements
Get better receptionists who are helpful and not rude. The doctors are generally ok apart from 1. I know things are really difficult now but when you have an incurable illness and need support but the reception staff are rude and won't help you it's not good enough!

Experience
Involvement
Cleanliness
Staff
Appointment