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Written by a patient
31st December 2019


Once you understand how the - on the day appointment system works - it’s very straightforward to get an appointment or a telephone appointment. There are extended appointment times - early morning /late evening, in addition to the option of attending other surgeries. They also release on line appointments twice a day. Once you have got your head around the appointment system, you will get an appointment. The issue of giving a brief outline of your symptoms to the Patient Services advisors may feel like they are being intrusive but they will direct you to the right healthcare practitioner and they are trained to be helpful and discreet. You are not expected to give graphic details just a brief outline. Again, once you’ve got your head around this, you are more than likely to be seen on the day you telephone.

Recommend
Involvement
Cleanliness
Staff
Appointment