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Written by a patient
14th March 2018


You cannot be ‘ill’ to attend dalston surgery, it has to be a routine appointment ( with none available for about 2 weeks-quote), or an emergency. When I informed the receptionist that I had a business to run I was told that if I had time restrictions then it is my issue. I believe that appointments are for the convenience of both parties not just the health care professionals, not at dalston surgery. Therefore they appear to be incredibly conceited. So I ran the gauntlet of ringing at 8am to get an emergency appointment ( they’re all gone by 8.10-quote), got an appointment. Only for the doctor to emerge from the reception area 20 minutes late for my time and proceed to tell me he/she had just been in a meeting. This doctor was not available to attend a meeting they had a patient list. Awful.

Recommend
Involvement
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Staff
Appointment