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Dalkeith Medical Practice
2018-02-01
Person
3
5
0
Written by a patient
Written by a patient 1st February 2018
I’m lucky that I have reasonably good health & rarely require to see a GP or nurse.
I agree that trying to get through for an appointment/speak to GP/nurse it is extremely frustrating. However, when I did get through a GP phoned back within the hour & all resulting future treatment/referral speedily dealt with.
Some of the reception staff are abrupt (to the point of rudeness). Having previously worked in a GO surgery, perhaps the practice manager should send them on one of the (many) course available.