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Crownhill Surgery
2016-02-03
Person
1
5
0
Written by a patient
Written by a patient 3rd February 2016
This surgery has gone down hill since the merge with Pathfields. The new staff are rude and unhelpful, the old staff appear downtrodden and they too are now unhelpful. Trying to get an appointment - historically has always been a joke but is even worse now. Appointments aren't being recorded incorrectly so are not showing up and then others are double booking, and I do not want to hear 'its a new computer system' as that is no excuse. New doctors and locums mean no consistency or patient care, the allotted time for an appointment isn't enough for the Doctor to understand the history of a patient and so diagnosis seems 'blind'.