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Written by a patient
16th January 2016


Terribly dated GPs. Receptionists very unhelpful. They don't like to do anything over the phone and their are no online options. The appointments are very restricted. I work full time with a small child and they can't even offer asthma clinics after 3pm or on a Friday afternoon. They do not open Saturday mornings and getting a repeat prescription is a drama by having to write a letter, drive to the surgery, come back 2 days later and then go to a pharmacy! Hardly convenient for working people! The system of not being able to pre book appointments but having to ring endlessly at 830am on the day is a joke for working people! My boss appreciates me spending 30mins calling and not being able to notify of an appointment till after 830am on the day!

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