Crownhill Surgery 2017-10-30 Person 1 5 0

Hi I just want people to be aware that this surgery saw me once with a lump on my neck and it grew within days til it filled half my neck I rang everyday to tell them and ask wether I can go anywhere or be seen I’m in pain and worried sick i was made to feel like an over reacting fool go and rest when I asked if a&e was a place I could go if I can’t be seen here then they told me pacificly not go go it’s emergency this is not emergancy quite abruptly days later still in pain neck still swelling I couldn’t take anymore I went to a&e I was put in a c.t scan and in an operation within hours to remove the fluid and lump in disgusted at their service and so greatful to everyone here at hospital where I still am now recovering I’m 27 years old a mum of a 3 year old all I wanted was to be listened to after almost 3 weeks of ignorance by g.p’s I would neve trust this place again especially with my child as if your incapable of listening to an adult how on earth would you treat a child