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Crownhill Surgery 2017-02-06 Person 2 5 0

i don't have a life threatening illness thankfully as it is impossible to get in to see a doctor you ring at 8 oclock it takes half an hour or so to get through only to be told there are no appointments left and you have to tell the receptionist why you want an appointment they then say we dont work that way any more we are on a HUB and the Doctor will decide if he will see you most of the time he wont but he will ring you back so you wait all day for a phone call i dont think i should have to tell a receptionist why i want to see the Doctor because that is between the Doctor and myself what ever happened to Doctor Patient CONFIDENTIALITY you cannot be told about a member of your Family because it is Confidential so why should you have to tell a complete stranger why i want to see a Doctor